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Latest News:

01.06.11 Redmond Auto Body introduces new paint system
Ken's Redmond Auto Body shows other shops a new paint system that can work for them Ken's 5-Star Certified environmental leadership pays off on the goal of going green On November 4th, Ken's Redmond Auto Body shop opened its doors in a rare gesture [more]
 
04.07.09 Collision 1--The leader in Customer Service
Collision 1 continues to be a leader in customer service. Based on the data supplied by an independent customer service research firm Collision 1 out performs their data base average [more]
 


9 Locations to serve you:

Auburn: Auburn Collision Center
Bellevue: Kelly's Auto Body
Bonney Lake: Bonney Lake Collision Center
Centralia: Kelly's Body Shop
Everett: Absolute Auto Body
Lynnwood: Absolute Auto Body
Marysville: Charlie's State Avenue
Seattle - Northgate: Roosevelt Auto Body
Seattle - University: Roosevelt Auto Body

Collision 1--The leader in Customer Service

Posted on 04/07/2009

The information for the first quarter of 2009 has just been published and Collision 1 continues to be a leader in making Customer Service a priority through out all of their member shops.  Collision 1's overall scores lead the independent research firms data base in 6 of the 7 categories (and tied for the top score in the 7th) they check via in person phone interviews with Auto Body Shop Customers from around the Pacific Northwest.  Collision 1 was #1 in Customer Satisfaction in: Body Work performed, Paint Work performed, On Time deliveries, Car Cleanliness on delivery, Shop Courtesy, Customer Recommendations, and was tied with the data base average for Overall Appearance with a 99.6% customer approval rating.  "AUTO BODY...Like It Never Happened" is not just another fancy marketing slogan.  At Collision 1 it is a way of doing business through out our organization. 

We "Thank You" for putting your trust in us



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